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FAQ
WHEN IS IT TIME TO REPLACE YOUR TYRES?

For the best driving experience, replacing worn tyres is essential. Proper traction ensures safe, smooth, and reliable handling. Here are some key signs to help you know when it's time to consider new tyres:

 

  • Use a tread gauge to measure the grooves around the tyre. In most regions, a minimum tread depth of 2/32" is legally required—anything below that is both unsafe and illegal. A depth of 4/32" is marginal but acceptable, while 6/32" or more typically indicates a tyre in new or excellent condition.
  • Seeing metal wires on a tyre means its internal structure is compromised. In this case, replace the tyre immediately to avoid a sudden blowout.
  • If your car pulls to one side, it could signal a wheel alignment issue. But it also suggests your tyres may have worn unevenly. It's best to get both the tyres inspected and the alignment corrected.
  • Tyres that are more than three years old, even if they appear fine, may have degraded internally. Older rubber is more prone to cracking and failure, especially under stress or at high speeds. Err on the side of caution and consider replacement.
  • Driving in winter with summer tyres significantly increases risk. Always ensure your tyre type matches the weather conditions. All-season tyres are a good alternative if they're still in good shape.
WHAT SHOULD I CONSIDER WHEN CHOOSING A NEW TYRE?

 

  • Look for tyres that excel in tests for braking, and handling.

 

  • Let tread wear, ride comfort, noise, and rolling resistance help narrow your choices.

 

  • Choosing a vehicle tyre depends on where you live, weather and terrain issues, performance expectations, and your vehicle's requirements.
WHAT’S THE DIFFERENCE BETWEEN ALL-SEASON AND WINTER TYRES?

The key to good traction is friction, but this can be elusive depending on the weather. Winter tyres are designed to stay soft and pliable at low temperatures, so they will deform and re-conform to all the micro irregularities of the icy surface, resulting in grip. All-season tyres are designed to help provide traction in wet and snowy conditions. Their reinforced sidewalls keep the tyre shoulders on the road, while microgrooves help provide biting edges that lock together, enabling better grip when turning on wet roads. 

HOW TO KNOW THE MANUFACTURE DATE OF A TYRE?

The last four (4) digits of the serial code identify the week and year of production. For example, a tyre with a serial code ending in “1416” was produced in the 16th week of 2016.

WHAT DOES SPEED RATING MEAN?

Speed rating indicates the maximum speed at which the weight designated by the manufacturing company can be supported by the tyre. When replacing your tyres, consult your vehicle owner’s manual and tire information placard for recommendations, if any, concerning the use of speed-rated tyres.

HOW TO REPLACE A TYRE?

If a tyre and wheel are damaged, professional consultation is recommended. Tyre replacement should only be done by a trained and highly experienced technician.

HOW TO CHECK TYRE PRESSURE?

The optimum air pressure level for your tyre can be found on the inner side of the car door, inside the fuel cap, or in the car manual (the location of the sticker can vary according to country). DO NOT compare your inflation pressure to its maximum pressure marked on the tyre's sidewall. It is important to check all tyres, even the spare, at least once a month or before a long trip.

 

  • Purchase a certified air pressure gauge or take your vehicle to a nearby service center (or gas station) for a check-up.

 

  • Tyres must be checked in a “cold” state (at least three hours after driving).

 

  • Insert the gauge into the valve.

 

  • You Compare the measured air pressure level with the level on the car door.

 

- in case of higher pressure than a recommendation, deflate your tyre to the recommended pressure.

 

- in case of lower pressure than a recommendation, inflate your tyre up to the recommended pressure.

WHEN SHOULD I ROTATE MY TYRES?

Generally, it is best to rotate tyres every six months or 10,000km. Changing the tyre position to the other position ensures even wear and long life of the tyre.

MY TYRES AREN’T WEARING EVENLY. WHAT HAPPENED?

This needs to be determined immediately by getting the tyres inspected by an authorized dealer. The warranty is void if the irregular wear damage is due to inflation problems or mechanical wear such as alignment. If by chance the bad wear is due to a workmanship or material defect, this can be confirmed by a tyre technician and a claim can be filed to compensate you for the unused portion of the tyre.

WHEN TO CHECK WHEEL ALIGNMENT?

We recommend inspecting wheel alignment every year or for every 20,000km. The inspection is required.

 

  • After an accident.

 

  • After tire replacement.

 

  • When there is uneven wear on a shoulder.

 

  • When the steering wheel is unstable and/or vibrating.

 

  • When riding is uncomfortable or fuel efficiency gets worse.
WHEN TO INSPECT FOR TYRE BALANCE?

Tire balancing is a process of compensating for the weight of the tyre and wheel after assembly.

 

If not properly balanced, it increases vibration and causes stress on your vehicle.

 

If you feel a vibration from a tyre, visit a mechanic. The mechanic will attach a balancing weight to the exterior or interior of the wheel to counteract centrifugal forces acting on the heavy areas when the wheel is turning.

WHAT ARE SOME WAYS I COULD AVOID TYRE DAMAGE?
  • The driving habits that cause the greatest tyre wear are cornering, aggressive starting, and hard braking. Riding the brake and swerving back and forth will also expedite wear.

 

  • Driving with an underinflated, or overloaded tire causes the tyre to develop excessive heat. This causes the tyire's sidewall to flex excessively, resulting in higher operating temperatures and possible internal structural damage. All this could cause tyre failure, leading to vehicle damage and/or personal injury. To avoid this, check your inflation regularly, and maintain the proper air pressure as listed on your driver's side door placard, or in your vehicle owner's manual.
WHO SHOULD I CONTACT FOR WARRANTY CLAIM?

Tire adjustments under this Limited Warranty will only be made at an authorized retailer. If you have any questions about tyre warranties you should contact your local retailer.

HOW SHOULD I DO IF THERE IS ANY FURTHER QUESTION?

You may contact EVERGREEN's local dealer or contact us directly for professional help.

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